First time?
If it's your first session, we recommend coming in 10 minutes before your scheduled session to fill out your booklet and get settled.
What to bring to my session?
Please come in workout clothes and grip socks (we sell these in-studio!). We recommend wearing body skimming workout apparel so that our coaches can better see your form and movement.
Lockers are available in the studios, but please bring only the essentials!
Other than Clinical Pilates, what other services do you offer?
We also offer Physical Therapy, Theracupping, Physio-led Stretching, and Fitness & Movement Assessments.
What if I have special conditions?
If you have special conditions that we will be working on with you such as prenatal, postnatal, scoliosis, back pain, injuries and other orthopedic conditions, kindly bring your doctor’s recommendation or referral documents if applicable.
For prenatal and postnatal, we ask that you provide medical clearance from your doctor to make sure everything is smooth sailing.
What are the rates or price list of packages?
To view our different packages and shop our sessions online, you may visit: https://www.theonelifestudio.com/shop. If it is your first time at the studio, you will need to purchase our New-to-Onelife Starter Pack to start. You may shop it here: https://www.theonelifestudio.com/product-page/new-to-onelife-starter-pack
If you are looking to start with our virtual coaching or virtual physical therapy service, you may visit: https://www.theonelifestudio.com/onelife-at-home
How do I book my sessions?
For first timers, after you have purchased your package, we will send you instructions to book your session through the Mindbody consumer app.
1. Download the app via the links below:
Android: https://play.google.com/store/apps/details?id=com.mindbodyonline.connect
Apple: https://apps.apple.com/us/app/mindbody-fitness-salon-spa/id689501356
2. Create a new account using your registered email address with Onelife and create your own password.
3. Once done, you may search for 'Onelife Studio' under 'Businesses' in order to see your passes with our studio to use for your booking OR go to your Profile, select 'Passes' and you will find your passes credited. Just click on 'Use Pass' > Select applicable service type > type of passes > Select Coach Name based on the BRANCH you prefer and click Book. (Please do not select Any Staff).
Do you allow walk-in sessions?
All our sessions are on a by appointment basis and we recommend setting up your schedules at least 7 days prior to your preferred date and time.
Can the packages be shared with other people?
Yes, all of our bigger packages (10 sessions and up) are shareable up to 3pax. Just let us know beforehand so we can make the necessary arrangements.
What is the difference between Clinical Pilates and Physio-Led Stretch?
Clinical Pilates is a 55-minute personal training session that's customized by your coach to match your exact needs and goals. Physio-led Stretch is a 30-minute personalized stretching session that combines manual and percussive therapy techniques to help release and relax tight muscles throughout the body.
Do you offer group classes?
We're exclusively a personal training studio providing personalized programs designed by our expertly trained licensed physiotherapists coaches and internationally certified Pilates instructors.
What are your payment methods?
We accept the following payment methods: Cash, Check, Credit/Debit Card (for in-studio payments). We also accept Paypal payments for website purchases.
Is this a woman only studio?
While Onelife is women-focused, we do cater to both women and men. We also accept clients as young as 12 years old, as well as seniors.
I’m running late, how long can I hold the session?
Due to limited slots, we don’t take walk-ins and are strictly by appointment. If you’re running late, you may use the remaining time left in your session but we are unable to extend past your scheduled time as a courtesy to the clients scheduled after you. If you find yourself unable to make it to your session, please cancel or reschedule at least 24 hours in advance to avoid any late cancellation fees.
Where can I park?
San Juan
Parking slots are available in front of the building as well as basement parking.
Makati
Parking slots are available behind the building along Rodriguez St., on a first come, first served basis for clients. The parking attendant also offers valet service if in case you are comfortable with leaving your keys with him. Alternative parking spaces in the area are as follows:
- Eton Tower parking
- Open parking at Legazpi Park
- Dela Rosa carpark 2
Ortigas
Mall parking is available. Closest entrance is at the East Wing Parking area, and the fastest way to our studio is by taking the mall elevator from the basement parking to the 3F. (Reminder: Parking fee must be paid before leaving the mall so don’t forget to bring your parking card with you.)
BGC
Parking outside C2 Building is available (entrance at 28th Street). Alternative parking spaces in the area are as follows:
- Fort Strip
- One Bonifacio High Street Mall (Entrance at 28th Street), 290 meters away
- One Parkade (Entrance at Lane O), 300 meters away
- High Street Parking (Entrance at 30th Street), 300 meters away
- Shangri-La Hotel (Entrance at 30th Street), 350 meters away
- Two Parkade (Entrance at Lane P), 450 meters away
- Central Square Parking (Entrance at 30th Street), 450 meters away