Fitness & Movement Assessment
Our signature assessment protocol measures your fitness baseline and uses advanced camera technology to capture your range of motion, joint alignment, and movement symmetry, providing valuable insights that support both injury prevention and rehabilitation - a first in ASIA! (30mins.)
TERMS & CONDITIONS
REFUNDS
All packages are non-refundable upon use or after 7 days from date of purchase, whichever comes first.
SHARING
For packages indicated as shareable, it is the responsibility of sharing parties to manage the division of sessions between each other.
TRANSFERS
All package credits are transferable once.
EXPIRY
Absolutely no expiry extensions except for valid medical reasons with proof (recent medical certificate) or travel with proof (eg. flight ticket)
SESSION CANCELLATIONS
Appointments may be canceled without charge if done more than 24 hours before the scheduled session. Cancellations made within 24 hours of the session will be considered late and will incur an automatic charge to the client account.
COACH ASSIGNMENT
The studio reserves the right to assign or change the coaches for your sessions without prior notice. In the event that a coach becomes unavailable, the studio will make every effort to assign a coach of the same level or higher, based on the client's package. If a lower-level coach is assigned, the client will be notified in advance and consent will be requested before proceeding.
CLIENT ELIGIBILITY
The studio requires medical clearance for clients with special conditions before accommodating any service requests beyond the NTOL package. For prenatal clients, medical clearance is mandatory prior to starting. Additionally, for clients seeking physical therapy, a doctor's referral is recommended.
PWD / SENIOR / PARTNER DISCOUNTS
Honored but cannot be used in conjuction with other promotions. Discounts are non-convertible to cash.
*Other studio terms and conditions apply. Terms and conditions subject to change without prior notice.